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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Wood

March 28, 2025

5  out of  5
rating by John Wood
"I was looking for the best price for auto insurance, and they were the best, by far. Thankful for the time that Sara took to get me good coverages for less! Matt & his team have been so helpful in handling my needs. I would definitely recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jenny An

February 24, 2025

5  out of  5
rating by Jenny An
"Good service, nice staff. I like it here and I will come back again"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Deborah Mattucci

February 20, 2025

5  out of  5
rating by Deborah Mattucci
"Pam was an excellent agent and worked very efficiently with all my policies. She was very quick ,very helpful and knowledgeable in every aspect. Happy to have her as our agent. Thank you Pam"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Randi Stewart

January 9, 2025

5  out of  5
rating by Randi Stewart
"Pamela expedited the process for a certificate I needed and I greatly appreciate it!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rico Phillips

January 7, 2025

5  out of  5
rating by Rico Phillips
"Switching insurance to State Farm was a smooth transition process. Customer service was wonderful and Hats off to you Katelyn you are very knowledgeable, patient and responsive to my questions and concerns. I would definitely recommend and continue support your business!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elena Schoeneck

December 10, 2024

5  out of  5
rating by Elena Schoeneck
"After the tragic loss of my vehicle, not by my hands, State Farm has been amazing throughout the whole process. I reached out to my local State Farm agent who has also been amazing and able to help me with all my needs to get my new car greatly appreciated. I highly recommend State Farm for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adventurer's Rest

December 3, 2024

5  out of  5
rating by Adventurer's Rest
"Katelyn has gone above and beyond to help me andake sure that my accounts were taken care of and I got the best coverage and rates possible. I would definitely recommend her as a representative"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Bonazelli

November 22, 2024

5  out of  5
rating by David Bonazelli
"Katelyn Scardanello was most patient and helpful with our request."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jaden Taylor

November 6, 2024

5  out of  5
rating by Jaden Taylor
"katelyn has excellent customer service and she is very helpful with explaining questions and concerns. awesome experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aaron Yingling

November 6, 2024

5  out of  5
rating by Aaron Yingling
"Excellent customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Allison Snyder

October 26, 2024

5  out of  5
rating by Allison Snyder
"Very kind and responsive with all of the questions. Both Katelyn and Matthew reached out a few days/weeks after I had signed up just to check and make sure everything was okay. Have already recommended them to a few people!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dboydb51

October 10, 2024

5  out of  5
rating by Dboydb51
"Very good"
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Joe

September 30, 2024

5  out of  5
rating by Joe
"Great office to work with."
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Scott Jacobson

May 13, 2024

5  out of  5
rating by Scott Jacobson
"I’ve been with Matt Knizner and his team for 23 years. With a family of 4 we have had multiple home and auto claims. State Farm, which Matt represents with the highest degree of professionalism, has never given us any grief and has always been there for us. I recommend Matt, his team, and State Farm without hesitation or reservation! Thank you Matt, Scott Jacobson"
We responded:
"Scott, I appreciate the review. You are a valued client, and your review means a great deal to my agency."
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Susan Seltzer

May 8, 2024

5  out of  5
rating by Susan Seltzer
"Lora West & the entire staff in your office have always been kind, efficient, understanding & helpful. I feel my best interests are addressed. Thank you."
We responded:
"Susan, Lora is focused on customer service. You appreciate to our efforts is appreciated."
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Marianne

May 6, 2024

5  out of  5
rating by Marianne
"Lora West is a great agent! She is more than willing to help you get the policy that’s best for you. She’ll get you a great price with the most discounts and she handles everything quickly! I would highly recommend using Lora and this office. Everyone is friendly and happy to earn your business!"
We responded:
"Marianne, a 5 start review is huge. Thank you for taking the time to acknowledge Lora's efforts."
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Mike Chaney

May 2, 2024

5  out of  5
rating by Mike Chaney
"I had to file a claim and the team was with me every step of the way. Katelyn was nothing short of tremendous to work with. She guided me as I went through the processes and after all my end was straight she continued to follow up with Statefarm to get my claim filed and get me results and completion of my claim very fast! Great expertise all the way around. Highly recommend working with Katelynn!"
We responded:
"Thank you for the 5 star review, Much appreciated and are here to help as needed."
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Rosanne Sobota

April 21, 2024

5  out of  5
rating by Rosanne Sobota
"Matt and his team provide great personal service! Staff is so friendly and helpful. Their willingness to give explanations and answer questions help me make informed decisions about the coverages I need. Their support through an accident claim was incredible!"
We responded:
"Rosanne, I appreciate your time in providing us a 5 star review. Auto and homeowners claims are why we are in business. We are so glad we could assist you."
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Matt Anderson

April 9, 2024

5  out of  5
rating by Matt Anderson
"Excellent customer service! Katelyn did awesome and is very professional. Very happy with the service!"
We responded:
"Matt thank you for the 5 star review. Katelyn does an exceptional job for my Bell Vernon office. "
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Katelyn Scardanello

April 9, 2024

5  out of  5
rating by Katelyn Scardanello
"The entire staff at Matt’s office is knowledgeable and professional. Great office, great staff and great company! Moving my insurance to this office was the best decision!"
We responded:
"Thank you Katelyn. Auto insurance is just one of many products we in the Mon Valley. We have the best team."
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Randall Destefano

March 24, 2024

5  out of  5
rating by Randall Destefano
"Great state farm! Penn State mat knizner !!!"
We responded:
"We Are... So appreciative for the 5 star review. My Belle Vernon team will be so happy. Thank You!"
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Doug P.

March 20, 2024

5  out of  5
rating by Doug P.
"Lora is my contact at State Farm, and she always goes above and beyond imo. Always gets back to me in a timely manner, and never hesitates to make sure I understand everything completely, and always explains all of my options. State farm is on top of their game as their competitors are nowhere near their quotes; at least since I joined approximately a year ago. I plan to keep Lora as an agent as long as they'll have me!"
We responded:
"Doug, Lora and our Belle Vernon office are dedicated to providing outstanding service. Thank you for your kind words. "
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Gabrielle Muzina

March 14, 2024

5  out of  5
rating by Gabrielle Muzina
"I can’t say enough positive attributes regarding Katelyn! She is always super helpful and pleasant and has helped me countless of times with any questions, concerns, or issues I’m having."
We responded:
"Wow. I will be sure to share your comments with Katelyn. Your 5 star review is appreciated. "
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Nate Utz

February 21, 2024

5  out of  5
rating by Nate Utz
"Matt's office staff was able to help with a claim that my other agent was not."
We responded:
"It always helpful to have someone in your corner. "
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tairra boyd

February 21, 2024

5  out of  5
rating by tairra boyd
"Katelyn was so knowledgeable and helpful. She provided a quote super fast and knew exactly how to save us money while maintaining the levels of coverage we needed. I highly recommend working with her!"
We responded:
"Thank for the kind words. I will be sure the let Katelyn know of your review. "